SM Appendix 2-1 M154/M155/M174/M175/A0A7/M287/M0BB
2. ERROR MESSAGES
2.1.1 OVERVIEW
Error messages will be displayed on the LCD panel / Smart Organizing Monitor if the machine has
a problem. These can be viewed by a customer.
2.1.2 ERROR MESSAGES LIST
Error and Status Messages Appear on Smart Organizing Monitor
Message Causes Solutions
No Response from I/O
Device
Check the cable, power
cord, and main switch.
The power cable of the
machine is not plugged
in.
The power of the
machine is not turned
ON.
The USB cable is not
connected.
Check the printer power
cord.
Check the printer power
switch is on.
Check the USB cable is
properly connected.
Tray Not Detected or
No Paper
The indicated paper
source tray is not set
properly, or no paper
loaded.
Check the indicated
tray.
Tray 1 has run out of paper.
The bypass tray has run
out of paper.
Load paper into Tray 1. See
the user’s guide "Loading
Paper".
Load paper into the bypass
tray. See the user’s guide
"Loading Paper".
Tray 1 Jam Bypass
Tray Jam Duplex Jam
Inner Jam Outer Jam
Total Jam
A paper jam has occurred
in the machine.
Remove the jammed paper.
See the user’s guide "Paper
Feed Problems".
Paper Size Mismatch
Paper of the selected
paper size is not loaded
in the indicated paper
source tray.
Check the indicated
tray.
The paper size specified on
the machine and the size
specified in the printer
driver do not match.
For details about specifying the
paper size setting on the
machine, see the user’s guide
"Loading Paper". For details
about changing the paper size
setting in the printer driver, see
the printer driver Help.