Xerox DocuCentre SC2020 User Manual

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
257
Symptoms Possible Cause Remedy
The device is not
powered on.
Is the power switched ON? Switch the power ON.
Refer to
Power Source on page 45.
Is the power cord plugged
into the power outlet?
Switch the power OFF and make sure the
power plug is inserted securely. Then switch
the power ON.
Is the power cord
disconnected from the
device?
Does the AC outlet supply
power properly
Connect another appliance to the outlet to
verify the power supply.
The <Error> LED is
blinking.
The system of the device or
the components installed
may have a trouble.
Switch the power OFF, then ON again. If the
problem persists, contact our Customer
Support Center.
The <Error> LED is lit. Is paper or document
jammed?
Remove the jammed paper or document.
Refer to
Paper Jams on page 287.
Refer to
Document Jams on page 292.
Is the device front cover or
another cover open?
Follow the instructions in the displayed error
code to take the required action.
Refer to
Error Code on page 277.
The display is dark. Is the <Power Saver>
button lit?
The device is in an Power Saver mode. Press
the control panel's <Power Saver> button to
turn off the Power Saver mode.
Unable to print
or copy.
Is there an error code
displayed in the control
panel's display?
Follow the instructions in the displayed error
code to take the required action.
Refer to
Error Code on page 277.
Is the power cord
connected?
Switch the power OFF and make sure the
power plug is inserted securely into the
power outlet. Then switch the power ON.
The <Data> LED does
not light even though
you instructed the
device to print.
Is the interface cable
connected?
Check the interface cable connection.
Refer to
Interface Cables on page 28
Is the computer's
environment correctly set?
Check the computer environment such as
print driver settings.
Is the required port status
set to [Enabled]?
Check the status of the port to use, and then
set the port status to [Enabled].
Refer to
Activating the Communication Port
To Us e
on page 36.

Xerox DocuCentre SC2020 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Booklet printing function	Yes
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Scan to	PC, TWAIN
Scanner type	-
Scan speed (black)	24 ppm
Scan speed (color)	19 ppm
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	850 sheets
Internal memory	512 MB
Power consumption (average operating)	1200 W
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7, Windows 8.1, Windows Vista, Windows XP

Weight and Dimensions

Depth	586 mm
Width	595 mm
Height	634 mm