Xerox DocuCentre SC2020 User Manual

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
269
Striped patterns appear
in copies.
The document's
enlargement factor is too
large.
When making enlarged copies, some
enlargement factors can create striped
patterns. Adjust the copy enlargement factor.
Refer to
Reduce/Enlarge on page 81.
Copies are out of
position or crooked
You have not placed the
document correctly.
Place the document correctly.
Refer to
Placing Document on page 68.
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
You have not mounted
the tray securely.
Mount the tray by inserting it securely all the
way into the device.
The paper guides of Tray
5 (bypass) are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
The document size is not
correct.
Check the document size set correctly.
Refer to Original Size on page 88.
The paper size is not
correct.
Check the paper size set correctly.
Refer to
Changing the Paper Settings on
page 66.
The copy is not the
desired size.
The document glass
cover or document glass
is dirty.
Clean the document glass cover or document
glass.
Refer to
Cleaning the Document Glass Cover
and the Document Glass
on page 248.
The document is a
transparency or highly
translucent medium.
Place a sheet of white paper over the
document before copying.
Refer to
Placing Document on page 68.
The document has
shifted out of position.
Place the document correctly.
Refer to
Placing Document on page 68.
The document feeder's
document guides are
misaligned.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
Refer to
Placing Document on page 68.
The document is creased. Smooth out the document and place it again
correctly.
Refer to
Placing Document on page 68.
The edges of copies are
cut off.
The document exceeds
the printable area.
Adjust the reduction/enlargement factor to
reduce the copy slightly.
Symptoms Possible Cause Remedy

Xerox DocuCentre SC2020 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Booklet printing function	Yes
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Scan to	PC, TWAIN
Scanner type	-
Scan speed (black)	24 ppm
Scan speed (color)	19 ppm
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	850 sheets
Internal memory	512 MB
Power consumption (average operating)	1200 W
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7, Windows 8.1, Windows Vista, Windows XP

Weight and Dimensions

Depth	586 mm
Width	595 mm
Height	634 mm