Xerox Phaser 3330 Service Manual

Troubleshooting
Phaser 3330 and WorkCentre 3335/3345 Xerox Internal Use Only
Service Manual
2-42
Tray 1 Paper Jam
A paper jam was detected in the Tray 1 feeding section.
Applicable Error
• 07-130: Jam0 from Tray1
Initial Actions
• Clear the jammed paper.
• Ensure the paper guides are set correctly.
• Ensure the loaded paper is supported. Try printing with different paper or other media. For details
of paper specifications refer to the Xerox WorkCentre 3335/3345 Multifunction Printer User Guide
or the Xerox Phaser 3330 Printer User Guide.
• Clear the paper path of debris.
• Clean the Feed Roller.
• If problem persists use the following procedure.
Troubleshooting Reference Table
Troubleshooting Procedure Table
Applicable Parts Wiring and Plug/Jack Map Reference
• Pick Up Solenoid (PL 3.1A, Parts List 3.1A
Frame (2 of 2))
• Pick Up Clutch (PL 3.1A.10, Parts List
3.1A Frame (2 of 2))
• Pick Up Roller (PL 3.1A.45, Parts List 3.1A
Frame (2 of 2))
• Feed Drive Assembly (PL 3.1.5, Parts List
3.1 Frame (1 of 2))
• Feed Roller (PL 3.1A.8, Parts List 3.1A
Frame (2 of 2))
• Retard Roller (PL 5.1.7, Parts List 5.1 Tray
1)
• Base Plate Pad, (PL 5.1.8, Parts List 5.1
Tray 1)
• Tray 1, (PL5.1.19, Parts List 5.1 Tray 1)
• Phaser 3330 Main PWB Connector Designators
• Phaser 3330 Control Panel PWB
• Wiring Diagrams for P3330/WC3335/WC3345
• WorkCentre 3335/3345 Main PWB Connector Designators
•DADF PWB
•SMPS PWB
Step Actions and Questions Yes No
1. Send a print job to the printer while
actuating the Paper Empty Sensor.
Does the Pick Up Roller rotate normally?
Go to step 4. Go to step 2.

Xerox Phaser 3330 Specifications

General

Brand	Xerox
Model	Phaser 3330
Category	Printer
Language	English