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WorkCentre PE16
Troubleshooting
Service Manual
July 2003
7.6.1 Defective PC Scan
• Description The PC Scan is not functioning at all.
7.6 Scanning Problems
Check and Cause Solution
1. Check the Cable (USB or Parallel)
2. Check if the driver is installed properly.
3. Check if copy function operates normally.
1. If the PC and the cable are not connected properly,
reconnect the cable.
2. Perform a PC printing test to confirm proper driver
installation and setup If test fails, reinstall the driver.
(Refer to User's Manual.)
3. If copy function works, replace the Main PBA.
If copy function doesn’t work, replace the CCD Ass’y
and try again.
7.6.2 Defective Image Quality of PC Scan
• Description The image PC scanned is not clear or bad.
Check and Cause Solution
1. Check the waveform form by performing a CCD
test in Tech Mode.
2. Check if the resolution is set too low in PC Scan
options. (Refer to User's Manual.)
1. If the CCD waveform form is abnormal, try to replace
the CCD Ass’y.
2. If the resolution is set too low, refer the user to the
User's Manual.
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