7-3
WorkCentre PE16
Troubleshooting
Service Manual
July 2003
7.1.5 Multi-Feeding
• Description Multiple sheets of paper are fed at once.
Check and Cause Solution
1. Solenoid malfunction(the solenoid does not work
properly): Perform Engine Test Mode : Diagnostic
Mode code 0.
2. Friction-Pad is contaminated with foreign matter.(oil..)
3. Paper is curled.
1. Replace the solenoid if necessary.
2. Clean the friction-pad with soft cloth dampened with
IPA(Isopropyl Alcohol).
3. Remove curled paper.
7.1.6 Paper rolled in the fuser
• Description If contaminated at intervals of 57mm on the back of a paper.
Check and Cause Solution
1. Contamination of the pressure roller.
(Background, Hot off set)
1. Disassemble the fuser, clean the area between the
Heat-roller and and remove the foreign matter off of
the pressure roller.
2. If background appears badly in the printing, fix it by
referring to the solutions for background.
(See 7.3.8 Background)
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