Yealink CTP20 User Manual

| System Maintenance | 259
Attention:
Do not power off the system during the system reset.
Resetting VP59 by REDIAL key
You can use the REDIAL key to reset VP59 to factory.
Procedure
1. On the Home page, long press the REDIAL key.
It prompts whether or not you are sure to reset.
2. Confirm the action.
Exporting Log Files
Log files are essential when troubleshooting the phone issues. Log files contain information about phone
activities and the phone configuration profile. You can also export the log to the local PC or to a specific
syslog server.
• Setting the Severity Level of the Local log
• Setting Severity Level of the Module log
• Exporting the Log Files to a Local PC
• Exporting the Log Files to a USB Flash Drive
• Exporting the Log Files to a Syslog Server
Setting the Severity Level of the Local log
Procedure
1. On your web user interface, go to Setting > Configuration > Local Log.

Yealink CTP20 Specifications

General

Aspect ratio	16:9
Screen shape	Flat
Display diagonal	13.3 \
Touch technology	Multi-touch
Touchscreen type	Multi-user
Touchscreen technology	Capacitive
Number of simultaneous touchpoints	10
Product color	Black
Power consumption (typical)	7 W
Ethernet LAN (RJ-45) ports	1
OmniTapps Multitouch compatibility	No
Wi-Fi standards	Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Harmonized System (HS) code	85285210

Weight and Dimensions

Depth (without stand)	196 mm
Width (without stand)	321.5 mm
Height (without stand)	118 mm