Aerosol Photometer
Aerosol Photometer - 2i 66
APPENDIX A
Contacting ATI
For Technical Support or Application Questions
If you experience any difficulty setting up the 2i
Photometer or have application questions, contact
ATI at (410) 363-9696 or via email at
info@atitest.com.
For Customer Service
If the 2i Photometer is not operating properly, or if you
are returning the instrument for service, contact ATI
Customer Service at (410) 363-9696 or by email at
info@atitest.com. Customer Service will need this
information when you call:
The Aerosol Photometer serial number located on
the Instrument Identification on the back of the
machine (see “Rear Panel General Overview”
page 27).
A purchase order number (unless under warranty)
A billing address
A purchasing point of contact
A technical point of contact
A shipping address
The preferred return shipping carrier
Use the original packing material to return the
generator to ATI. If you no longer have the original
packing material, you can order it from ATI or use
sufficient packing material so the generator is not
damaged during shipping.