Version 2 imagePRESS C6010 Customer Expectations Document Page 56
The following EPS values are for reference purposes only, and are based on the
use of LTR size paper.
Item Estimated Life
Reader Unit (Optional) Approximately 1,000,000 sheets (LTR)
Printer
Approximately 18,000,000 sheets (LTR)
Stack Bypass-A1 (Optional) Approximately 1,000,000 sheets (LTR)
*1 A high-durability parts change is required at approximately 9,000,000 sheets.
*2 The machine will continue operating after approximately 18 million sheets; however,
performance, copy quality, maintenance costs, etc. cannot be guaranteed.
13.1 Machine Reliability and Service Call Ratio
The service call ratio varies, depending on the total print volume, installation
environment, image ratio, paper size, and paper type.
Usage
Factors
Print Volume Over a 5 Year
Maintenance Agreement
7,200,000 4,800,000 3,000,000
Toner Coverage for Each
Color
12%
Configuration (Main Unit and
Accessories)
• Main Unit
• 1-POD Deck
• Saddle Finisher
•
Labor
Service
Average CBV
*5
Visit Ratio
*6
*1 CMP (Commercial Print)
*2 CRD (Central Reproduction Department)
*3 The Work Time (minutes per visits) is the average amount of time a service technician needs
to service a machine. This number may vary, depending on the service technician’s
experience and the service required during each site visit.
*4 The Travel Time (minutes per visits) is the average amount of time a service technician needs
to travel from site to site. This number may vary, depending on the local service map.
*5 The Average CBV (Copies Between Visits) is the estimated number of total sheets between
service visits. The CBV takes into account all service visits throughout the term of the
maintenance agreement. The actual CBV may vary, depending on the MCV (Monthly Copy
Volume), large paper ratio, and service required.
*6 The Visit Ratio is the estimated number of service visits per month.