Name: Canon MG3600 series
Brand: Canon
Rating: 5 (1 reviews)

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Cannot Print/Scan from Smartphone/Tablet

If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot

communicate with the machine.

Check the cause of your problem according to the connection method.

Cannot Communicate with Machine over Wireless LAN

Cannot Communicate with Machine while It Is in Access Point Mode

Note

• For problems on printing with other connection methods or more on performing settings of each

connection method:

Using PIXMA/MAXIFY Cloud Link

Printing with Google Cloud Print

Printing from an AirPrint-enabled Printer with iOS Device

Cannot Communicate with Machine over Wireless LAN

If your smartphone/tablet cannot communicate with the machine, check the following.

Check1

Make sure machine is turned on.

Check2

Is Wi-Fi lamp of machine lit?

If the Wi-Fi lamp is off, the wireless LAN is disabled. Follow the procedure below to enable the wireless LAN.

Press and hold Wi-Fi button, and then release button when ON lamp flashes.

Press Color button, Black button, and then Wi-Fi button in this order.

When the ON lamp changed from flashing to lit and the Wi-Fi lamp lights up, the wireless LAN is

enabled.

Check3

Are network settings of machine identical with those of wireless router?

Make sure the network settings of the machine (e.g. wireless router name, SSID, network key, etc.) are

identical with those of the wireless router.

To check the settings of the wireless router, refer to the instruction manual provided with it or contact its

manufacturer.

To check the current network settings of the machine, print out the network setting information.

Printing Network Settings

If the network settings of the machine are not identical with those of the wireless router, change the network

settings of the machine to match with those of the wireless router using IJ Network Tool.

Check4

Are network settings of your smartphone/tablet identical with those of wireless

router?

Make sure the network settings of your smartphone/tablet (e.g. wireless router name, SSID, network key, etc.)

are identical with those of the wireless router.

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Questions and Answers:

Need help?

Do you have a question about the Canon MG3600 series and is the answer not in the manual?

Canon MG3600 series Specifications

General