Step 2 In the Supplementary Services section, click Yes or click No to enable or to disable call recording in the
Call Recording Serv field.
Step 3 (Optional) In the Programmable Softkeys section, to enable softkeys, add a string in this format in the
Connected Key List and Conferencing Key List fields.
crdstart;crdstop;crdpause;crdresume
Step 4 In the phone web page, click the Ext(n) tab that requires call recording.
Step 5 In the SIP Settings section, in the Call Recording Protocol, select SIPREC as the call recording protocol.
For details on the SIP Settings fields, see SIP Settings, on page 280.
Step 6 Click Submit All Changes.
Enable Remote Call Recording with SIP INFO
You can enable call recording on a phone so that your user can record an active call.
During a recording, your user sees different icons which depend on the recording state. The icons are displayed
on the Calls screen and also on the line key on which the user is recording a call.
Your user presses the following softkeys to control the phone recording:
• Record
• StopRec
The recording only starts when your user presses the Record softkey. Your user sees a message when recording
state changes and the recording icon displays on the call screen.
Once a phone recording starts, the StopRec softkey can work. The recording stops when your user presses
the StopRec softkey. Your user sees a message when the recording state changes.
Table 17: Recording Icons
MeaningIcon
Recording in progress.
Before you begin
• You need to set up call recording on the call control system.
• Access the phone administration web page. See Access the Phone Web Page, on page 80.
Procedure
Step 1 Select Voice > Phone.
Step 2 In the Supplementary Services section, click Yes or click No to enable or to disable call recording in the
Call Recording Serv field.
Cisco IP Phone 7800 Series Multiplatform Phones Administration Guide
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Cisco IP Phone Administration
Enable Remote Call Recording with SIP INFO
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