Cisco Unified IP Phone 8941 User Manual

Phone Cannot Connect to TFTP Server or to Cisco Unified Communications Manager
Problem
If the network is down between the phone and either the TFTP server or Cisco Unified Communications
Manager, the phone cannot start up properly.
Solution
Ensure that the network is currently running.
Phone Cannot Connect to TFTP Server
Problem
The TFTP server settings may not be correct.
Solution
Check the TFTP settings.
Related Topics
Check TFTP Settings, on page 181
Phone Cannot Connect to Server
Problem
The IP addressing and routing fields may not be configured correctly.
Solution
You should verify the IP addressing and routing settings on the phone. If you are using DHCP, the DHCP
server should provide these values. If you have assigned a static IP address to the phone, you must enter these
values manually.
Related Topics
Check DHCP Settings, on page 181
Phone Cannot Connect Using DNS
Problem
The DNS settings may be incorrect.
Solution
If you use DNS to access the TFTP server or Cisco Unified Communications Manager, you must ensure that
you specify a DNS server.
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0 (SCCP
and SIP)
169
Startup Problems

Cisco Unified IP Phone 8941 Specifications

General

Brand	Cisco
Model	Unified IP Phone 8941
Category	IP Phone
Language	English