Procedure
Step 1
In Cisco Unified Communications Manager Administration, select User Management > End User.
Step 2
Search for the user.
Step 3
Click the user ID link.
Step 4
Ensure that the user has a password and PIN configured.
Step 5
In the Permission Information section, ensure that the Groups list includes Standard CCM End Users.
Step 6
Select Save.
Customize the Self Care Portal Display
Most options display on the Self Care Portal. However, you must set the following options by using Enterprise
Parameters Configuration settings in Cisco Unified Communications Manager Administration:
•
Show Ring Settings
•
Show Line Label Settings
The settings apply to all Self Care Portal pages at your site.Note
Procedure
Step 1
In Cisco Unified Communications Manager Administration, select System > Enterprise Parameters.
Step 2
In the Self Care Portal area, set the Self Care Portal Default Server field.
Step 3
Enable or disable the parameters that the users can access in the portal.
Step 4
Select Save.
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0
(SCCP and SIP)
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Customize the Self Care Portal Display