CHAPTER 13
Maintenance
•
Basic Reset, page 187
•
Voice Quality Monitoring, page 189
•
Video Metrics, page 191
•
Cisco IP Phone Cleaning, page 192
Basic Reset
Performing a basic reset of a Cisco Unified IP Phone provides a way to recover if the phone experiences an
error and provides a way to reset or restore various configuration and security settings.
The following table describes the ways to perform a basic reset. You can reset a phone with any of these
operations after the phone has started up. Choose the operation that is appropriate for your situation.
Table 29: Basic Reset Methods
ExplanationPerformingOperation
Resets any user and network setup changes
that you have made, but that the phone has
not written to its flash memory, to previously
saved settings, then restarts the phone.
Press Services, Applications, or
Directories and then press **#**.
Restart phone
Resets user and network setup settings to
their default values, and restarts the phone.
To reset settings, press Applications
and choose Administrator Settings
> Reset Settings > Network.
Reset Settings
Resets the CTL file.To reset the CTL file, press
Applications and choose
Administrator Settings > Reset
Settings > Security.
Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 10.0 (SCCP
and SIP)
187