D-Link DWR-933 User Manual

73D-Link DWR-933 User Manual
Section 5 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DWR-933. Read the following descriptions
if you are having problems.
1. Why can’t I access the web-based conguration utility?
When entering the IP address of your router (192.168.0.1 for example), you are not connecting to a website on the Internet nor do you have to be
connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer must be on the same IP subnet to
connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
- Internet Explorer 9 or higher, Chrome 28.0, Firefox 23.0, or Safari 6.
• If attempting to connect wirelessly, ensure that the wireless indicator on the OLED display is lit. Also, ensure that you are connected
to the correct SSID for your mobile router.
• Make sure that the computer you are using is not connected to any other devices (such as routers or switches) which might have the
same IP address as the DWR-933, as this may cause an IP address conict. If you have a conict, temporarily unplug any other devices
from your computer while you congure the DWR-933. You can also change the IP address of the DWR-933 in the Network section of
the conguration utility. You may also need to renew your computer’s IP address conguration. To do this, start the Command utility:
Click on Start > Run. In the run box type cmd and click OK. (Windows Vista users type cmd in the Start Search box.) This will bring
up a black screen with white text. At the command prompt, type ipcong /release and wait for the process to be completed. Next,
type ipcong /renew which will renew your computer’s IP address conguration.
• Disable any Internet security software running on the computer. Software rewalls such as ZoneAlarm, BlackICE, Sygate, Norton
Personal Firewall, and Windows
®
XP rewall may block access to the conguration pages. Check the help les included with your
rewall software for more information on disabling or conguring it.
• Congure your Internet settings:
- Go to Start > Settings > Control Panel. Double-click the Internet Options Icon. From the Security tab, click the Default Level
button to restore the settings to their defaults.
- Click the Connection tab and set the dial-up option to Never Dial a Connection. Click the LAN Settings button. Make sure nothing
is checked. Click OK.
- Go to the Advanced tab and click the button to restore these settings to their defaults. Click OK three times.

D-Link DWR-933 Specifications

General

SIM card slot	Yes
3G/4G USB modem compatibility	No
Product type	Portable router
Product color	Black
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	- Mbit/s
Networking standards	IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN interface type	Not available
4G standard	LTE
3G standards	DC-HSDPA, HSPA, HSPA+, WCDMA
Security algorithms	64-bit WEP, 128-bit WEP, WPA, WPA2, WPS
Number of products included	1 pc(s)
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	64 GB
Ethernet LAN (RJ-45) ports	0
Output current	1 A
Output voltage	5 V
Battery capacity	2800 mAh
Power source type	Battery
Battery life (max)	16 h
Storage temperature (T-T)	-20 - 70 °C
Operating temperature (T-T)	0 - 40 °C
Operating relative humidity (H-H)	10 - 90 %
Certification	BSMI, RoHS
Harmonized System (HS) code	85176990

Weight and Dimensions

Depth	64 mm
Width	105 mm
Height	14 mm
Weight	140 g