MNL-00008 [5] Proprietary and Confidential Page 54 of 55
26.2 Warranty Coverage
This Limited Warranty applies only to Equipment or components found to be defective due to
materials and workmanship. This Limited Warranty does not apply when Equipment is
purchased for the purposes of renting commercially to customers for home use. This Warranty
does not apply to any Equipment which has been used, repaired or altered outside the factory in
any way so as to affect the design, or operated in any way other than in accordance with our
operating instructions. The Limited Warranty does not apply to Equipment failure or damage
caused by shipping or customer abuse, misuse, or accident, incorrect customer installation,
improper electrical service, lack of proper maintenance, and Acts of God. This Limited Warranty
does not extend to repairs made necessary by use of parts or accessories not recommended by the
manufacturer. Daavlin shall not be responsible for any indirect, incidental, special, punitive, or
consequential damages of Purchaser. Daavlin does not provide end support for Microsoft
Windows software installed on PCs that are part of a Daavlin phototherapy system.
PURCHASER’S SOLE REMEDY UNDER THIS LIMITED WARRANTY IS REPAIR OR
REPELACMENT OF THE EQUIPMENT.
26.3 Customer Responsibility
In the event that warranty service is requested, the Purchaser must reasonably cooperate with
Daavlin to verify the warranty claim of the Purchaser, including conducting minor diagnostic
work. Failure to participate in diagnostic work may result in being charged for on-site service
calls. The Purchaser must allow Daavlin, at Daavlin’s option, to inspect the Equipment or
component parts on request.
26.4 Warranty Service
During the warranty period, Daavlin will, at Daavlin’s option, repair or replace any Equipment
or components that appear to have been defective in material or workmanship, with new or
remanufactured materials. Daavlin may require the return of merchandise claimed to be defective
for its examination and shall be the sole judge as to whether material is in fact defective under
the terms of this Limited Warranty. In such situations, Daavlin will cover freight expenses in the
continental USA to ship products covered under warranty both to and from Daavlin’s servicing
center if the product fails during the first three months. If the product fails after three months
during the warranty period, the customer is responsible for in-bound freight charges while
Daavlin pays freight charges back to the Purchaser. All Equipment ships ground unless the
Purchaser covers costs for expedited shipping. Daavlin is not responsible for any delays
occurring during transport of the Equipment.
During the term of the Limited Warranty, Daavlin will, at Daavlin’s option, arrange for a
qualified service technician to repair or replace any defective systems or components as covered
in accordance with the terms and conditions of this Limited Warranty. It will be at Daavlin’s sole
discretion whether subcontractors or Daavlin employed technicians will perform the required
warranty service work. However, this Limited Warranty will be declared null and void if non-
qualified technicians perform any repair or maintenance on the Equipment unless prior written
authorization has been obtained from Daavlin. Even with Daavlin’s authorization, Daavlin shall
not be responsible or liable for any such work (in or out of warranty). Daavlin reserves the right
to bill for labor, expenses, and services for requested "warranty" service trips which result in
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