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SP Series Info Central: Troubleshooting
Laminator topcoat problems (SP75 printer only)
This section describes problems that might originate when applying topcoat material using a laminator:
What you see Possible causes Solutions
Random scratches appear in
the topcoat of the printed
card.
The inside of the printer is
dirty.
Supplies were mishandled.
Run a cleaning card and then
change the cleaning sleeve.
Clean the printer rollers.
Store supplies in a clean
environment. Keep supplies
in their packaging until
loaded in the cartridge.
Repeating marks appear in
the topcoat of the printed
card.
The heated roller is dirty. Run several cards to see if
the problem corrects itself. If
you are unable to resolve the
problem, contact your service
provider for assistance.
If the problem persists,
contact your service provider.
The holographic topcoat
shows irregular darker areas.
The temperature for applying
the holographic topcoat is too
high, causing topcoat
particles (flash). These
particles can become
attached to a card.
Attempt to brush the particle
off the card. The card might
be usable.
Run a laminator cleaning
card and clean particles from
the printer.
Lower the laminator
temperature for this material.
Particles of holographic
topcoat appear beyond the
trailing edge of the card.
The temperature for applying
the holographic topcoat is too
high, causing excess topcoat
particles (flash). These
particles can move to a card.
Note: Reducing temperature
can lessen the number of
particles; it will not eliminate
them.
Attempt to brush the particle
off the card. The card might
be usable.
Run a laminator cleaning
card and clean particles from
the printer.
Lower the laminator
temperature for this material.
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