Chapter 4: Testing and troubleshooting
Concord 4 Installation Manual 95
3. If the display continues to show PHONE TEST for 90 seconds or more, enter 1,
system master code and see Troubleshooting.
Central station/pager communication
After doing sensor and phone tests, check that the system is reporting alarms
successfully to the central station or pager.
Caution: Be sure to contact the central monitoring station before activating outputs
that trigger from an alarm condition.
Account numbers vary when displayed, depending on pager service. Account
numbers are not displayed if Streamlining is turned on.
To test communication with the central station/pager:
1. Call the central station and tell the operator that you will be testing the system.
2. Arm the system.
3. Test each of the touchpad and wireless panic buttons and trip at least one sensor
of each type (fire, intrusion, etc.) to verify correct operation.
4. Check pager displays to verify reports are received. Pagers display an event code,
digit sensor number, and the last four digits of the account number. A pager
display of 999 002 7468 indicates the following:
999 (alarm condition)
002 (sensor/zone in alarm or user number)
7468 (last four digits of account number)
5. When you finish testing the system, call the central monitoring station to verify
they received the alarms.
Table 15 below describes pager system event codes
Table 15: Pager system event codes
Codes System event
009 Zone restoral
111 System disarmed
115 Sensor test exit
118 Trouble condition cleared
119 Alarm canceled
222 System armed to STAY
333 System armed to AWAY
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