Revision B MAC™ 5000 resting ECG analysis system 5-23
2024917-010
Troubleshooting: Frequently Asked Questions
Entering Patient Data
Q: Do I have to enter all the Information I see on the Patient Data
screen?
A: In System Setup > Basic System > Patient Questions you can require
that the patient identification number, or medical record number) be
entered. It is not a requirement to enter any other data. However, we
recommend that you enter the patient name and identification
number, at the least. If you are transmitting to the MUSE system
you will want to enter the Location number as well. If an emergency
situation dictates that you must complete the test. without entering
the patient data, make sure you edit the record to add the missing
information before you transmit it to the MUSE system.
Transmission
Losing Fields When Transmitting
Q: Why do I lose the Referring MD and Technician names off of my
reports when I transmit records to the MUSE system?
A: Your MAC 5000 may be transmitting to the SDLC modem on the
MUSE system instead of the CSI modem. Check in System Setup to
make sure you are transmitting to the MUSE system CSI phone
number.
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