HP E Series User Manual

82 Maintenance
Fibre Channel interface controller problems
Most problems with the interface controller occur during the initial installation. Before proceeding with
advanced troubleshooting techniques, verify all connections and review the configuration.
LED indicators
The LED indicators on the e2400-FC 2G interface controllers (see Figure 44) are useful for diagnosing
various problems:
• FC port LEDs— Indicate FC activity (ACT) and link (LNK) status. If the link LED is not lit, it can indicate
a problem with an FC link. Verify the FC port configuration and cabling.
• Ethernet LEDs— Indicate activity and link status. If one of these indicators is not lit or stays continuously
lit, it can indicate a problem with the network connection or cabling. Verify the network connection.
The port must be connected to a 10/100Base-T Ethernet network to function properly.
Command View TL
does not run in the
browser.
Incompatible browser
version or Java
TM
support
not enabled
• Verify that you are using a minimum of Microsoft Internet
Explorer 6.0 SP1 or later, or Netscape Navigator 6.2 or
later.
• Ensure Java support is enabled in the browser.
Java Runtime Environment
(JRE) not installed
• Download and install the Java 2 Platform, Standard
Edition 1.4.2 or later from
http://wwws.java.com .
Bad network connection or
network down
• Check all physical network connections. If the
connections are good, contact your network
administrator.
• Ping the management station. If pinging fails and the IP
address is correct, contact your network administrator.
Wrong IP address • Check the IP address of the management station. On the
management station, open a command shell and enter
IPCONFIG. You must use this IP address (or the network
name of the management station) in the URL to access
Command View TL.
Management station not
running, or Command View
TL service not running on
management station
• Check to see if the management station is operational.
• Use the Services applet to verify that the Command View
TL service is running on the management station. Select
Start > Settings > Control Panel > Administrative Tools >
Services.
Table 22 Common Interface Manager issues (continued)
Symptom Possible cause Solution

HP E Series Specifications

General

Brand	HP
Model	E Series
Category	Control Unit
Language	English