MAP 1230: Linux Platform Error Problem Resolution
Purpose of This MAP
Use this MAP to resolve problems reported by SRNs A00-000 to A1F-FFF from a partition running Linux.
Step 1230-1
1. The last character of the SRN is bit-encoded as follows:
8421
||||
| | | Replace all FRUs listed
| | Hot-swap is supported
| Software or Firmware could be the cause
Reserved
2. Refer to the last character in the SRN. A 4, 5, 6, or 7 indicates a possible software or firmware
problem.
Does the last character indicate a possible software or firmware problem?
NO Go to “Step 1230-4” on page 81.
YES Go to “Step 1230-2”.
Step 1230-2
Ask the customer if any software or firmware has been installed recently.
Has any software or firmware been installed recently?
NO Go to “Step 1230-4” on page 81.
YES Go to “Step 1230-3”.
Step 1230-3
Suspect the new software or firmware.
Check with your support center for any known problems with the new software or firmware.
Are there any known problems with the software or firmware?
NO Go to “Step 1230-4” on page 81.
YES Obtain and follow the procedure to correct the software problem. This completes the repair.
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