Checkpoint and Error Code Index
The following table is an index to the checkpoints or error codes that you may receive to help diagnose a
failure. Locate the code you received, and follow the instructions to determine your next step.
Checkpoint or Error
Code
What You Should Do
0000 xxxx Operator Panel Error Codes
Go to “Operator Panel Error Codes” on page 216 and follow the instructions in the Operator
Panel Error Code table.
1xxx xxxx System Power Control Network (SPCN) Error Codes
1. There may be additional error codes and information in the service processor error log.
The system must be powered off to examine the contents of the service processor error
log.
Is the system still powered on?
NO Go to step 2 below.
YES Ask the customer if the system can be powered off, then answer the following
question.
Can the system be powered off?
NO Go to step 3 below.
YES Power off the system, then go to step 2 below.
2. Confirm that this is the first error code that caused the failure as described in
“Confirming Initial Error Code” on page 210.
3. Did you come to this step from step 2.
NO Go to “SPCN Error Codes” on page 217 with the error codes you already have
and follow the instructions in the SPCN error code table.
YES Go to “SPCN Error Codes” on page 217 with the error code(s) from step 2 and
follow the instructions in the SPCN error code table.
2xxx xxxx Firmware Error Codes
Go to “Firmware Error Codes” on page 226 and follow the instructions in the Firmware Error
Code table.
Chapter 5. Error Code to FRU Index 213
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