Chapter 7. Service Procedures 7-17
4. Click Download to download the library log and save to a file on your host
computer.
E-mailing Logs
Logs provide a summary of the current status, warnings, and errors in the library, and
include configuration settings and information provided in Operator Interventions.
Download current logs of the library both before and after you perform service. To
e-mail current logs:
1. Ensure that no applications are accessing the library. If a library operation is in
progress, wait until it finishes before attempting to generate the logs.
2. Download a current library log. To download the library log from the Web User
Interface, select Service Library → Download Library Logs, specify a file name
and location, and click Download. See “Library Logs” on page 7-13.
3. Download the drive logs. To download the drive log from the Web User
Interface, select Service Library → Download Drive Logs, select the drive,
specify a file name and location, and click Download. See “Downloading Drive
Logs” on page 7-16.
4. When requested by IBM, attach the library log and drive logs to an email
message and send it to IBM Technical Support for further diagnosis.
Interpreting LEDs
Light emitting diodes (LEDs) provide a visual indication about the status of certain
library components. LEDs can sometimes communicate that a problem exists when
operator interventions cannot. For example, an LED can indicate a firmware problem
that prohibits the library from generating operator interventions.
The following components of the library have LEDs:
• Front panel
• Power supply unit
• Library Control Blade
•Tape drives
Front Panel LEDs
Three LEDs are located to the left of the Operator Panel on the front of the library.
These indicate the status of the library.
Figure 7-19. Front Panel LEDs
• Power ON (Green LED) - The Power ON LED ( in Figure 7-19) is lit when the
library is powered ON and able to function.
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