D-0120588-B – 2019/03
Eclipse – Instructions for Use - EN Page 122
10.4 Concerning repair
Interacoustics is only considered to be responsible for the validity of the CE marking, effects on safety,
reliability and performance of the equipment if:
1. assembly operations, extensions, readjustments, modifications or repairs are carried out by
authorised persons;
2. a 1 year service interval is maintained;
3. the electrical installation of the relevant room complies with the appropriate requirements, and
4. the equipment is used by authorised personnel in accordance with the documentation supplied by
Interacoustics.
When instrument fuses need replacing, the correct type as stated on the instrument shall be used.
The only parts that can be repaired/replaced by users are: OAE-probe or tip, ABR electrode cables and
insert ear phone tubes.
On request, Interacoustics will make available circuit diagrams, component parts lists, descriptions,
calibration instructions, and/or other information to authorized service personnel.
It is important that the customer (agent) fills out the RETURN REPORT every time a problem arises and
sends it to
DGS Diagnostics Sp. z o.o.
ul. Sloneczny Sad 4d
72-002 Doluje
Polska
This should also be done every time an instrument is returned to Interacoustics. (This of course also applies
in the unthinkable worst case of death or serious deterioration to patient or user).
10.5 Warranty
INTERACOUSTICS warrants that:
• The Eclipse is free from defects in material and workmanship under normal use and service for a
period of 24 months from the date of delivery by Interacoustics to the first purchaser.
• Accessories are free from defects in material and workmanship under normal use and service for
a period of ninety (90) days from the date of delivery by Interacoustics to the first purchaser.
If any product requires service during the applicable warranty period, the purchaser should communicate
directly with the local Interacoustics service centre to determine the appropriate repair facility. Repair or
replacement will be carried out at Interacoustics’ expense, subject to the terms of this warranty. The
product requiring service should be returned promptly, properly packed, and postage prepaid. Loss or
damage in return shipment to Interacoustics shall be at purchaser's risk.
In no event shall Interacoustics be liable for any incidental, indirect or consequential damages in
connection with the purchase or use of any Interacoustics product.
This shall apply solely to the original purchaser. This warranty shall not apply to any subsequent owner or
holder of the product. Furthermore, this warranty shall not apply to, and Interacoustics shall not be
responsible for, any loss arising in connection with the purchase or use of any Interacoustics product that
has been:
• repaired by anyone other than an authorized Interacoustics service representative;
• altered in any way so as, in Interacoustics judgment, to affect its stability or reliability;
• subject to misuse or negligence or accident, or which has had the serial or lot number altered,
effaced or removed; or
• improperly maintained or used in any manner other than in accordance with the instructions
furnished by Interacoustics.
This warranty is in lieu of all other warranties, express or implied, and of all other obligations or liabilities
of Interacoustics, and Interacoustics does not give or grant, directly or indirectly, the authority to any
To Next Page
Loading...
Need help?
General
