CHAPTER 20
Troubleshooting Components
•
Troubleshooting Resources for the SRX320 Services Gateway Overview on page 87
•
Troubleshooting Chassis and Interface Alarm Messages on the SRX320 Services
Gateway on page 88
•
Troubleshooting the Power System on the SRX320 Services Gateway on page 89
•
Using the RESET CONFIG Button on the SRX320 Services Gateway on page 90
•
Changing the RESET CONFIG Button Behavior on the SRX320 Services
Gateway on page 90
Troubleshooting Resources for the SRX320 Services Gateway Overview
To troubleshoot a services gateway, you use the Junos OS command-line interface (CLI)
and LEDs on the components:
•
LEDs—When the services gateway detects an alarm condition, the alarm LED on the
interfaces glows red or yellow.
•
CLI—The CLI is the primary tool for controlling and troubleshooting hardware, Junos
OS, and network connectivity. Use the CLI to display more information about alarms.
CLI commands display information about network connectivity derived from the ping
and traceroute utilities. For information about using the CLI to troubleshoot Junos OS,
see the appropriate Junos OS configuration guide.
•
JTAC—If you need assistance during troubleshooting, you can contact the Juniper
Networks Technical Assistance Center (JTAC) by using the Web or by telephone. If
you encounter software problems, or problems with hardware components not
discussed here, contact JTAC.
Related
Documentation
Troubleshooting Chassis and Interface Alarm Messages on the SRX320 Services
Gateway on page 88
•
• Troubleshooting the Power System on the SRX320 Services Gateway on page 89
• Using the RESET CONFIG Button on the SRX320 Services Gateway on page 90
87Copyright © 2016, Juniper Networks, Inc.
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