6. Remove the cables that connect to all external devices.
7. If the device is installed on a wall or rack, have one person support the weight of the
device while another person unscrews and removes the mounting screws.
8. Place the services gateway in the shipping carton.
9. Cover the services gateway with an ESD bag, and place the packing foam on top of
and around the device.
10. Replace the accessory box on top of the packing foam.
11. Securely tape the box closed.
12. Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
Related
Documentation
Contacting Customer Support on page 99•
• Returning a SRX320 Services Gateway Component to Juniper Networks on page 100
• Locating the SRX320 Services Gateway Chassis Serial Number and Agency Labels on
page 101
• Locating the SRX320 Services Gateway Mini-Physical Interface Module Serial Number
Label on page 101
• Listing the SRX320 Services Gateway Component Details with the CLI on page 101
• Information You Might Need to Supply to JTAC on page 102
• Required Tools and Parts for Packing the SRX320 Services Gateway on page 103
• Packing SRX320 Services Gateway Components for Shipment on page 104
Packing SRX320 Services Gateway Components for Shipment
Follow these guidelines for packing and shipping individual components of the services
gateway:
•
When you return a component, make sure that it is adequately protected with packing
materials and packed so that the pieces are prevented from moving around inside the
carton.
•
Use the original shipping materials if they are available.
•
Place the individual component in an electrostatic bag.
•
Write the Return Materials Authorization (RMA) number on the exterior of the box to
ensure proper tracking.
CAUTION: Do not stack any of the services gateway components during
packing.
Copyright © 2016, Juniper Networks, Inc.104
SRX320 Services Gateway Hardware Guide
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General
Weight and Dimensions
