SEN04123-01 40 Troubleshooting
74 PC130-8
E-27 KOMTRAX system does not operate normally 1
a Select “Terminal Status” from “12 Display of
KOMTRAX setting” in the service menu of the
machine monitor.
a Select “GPS & Communication Status” from
“12 Display of KOMTRAX setting” in the ser-
vice menu of the machine monitor.
Trouble • KOMTRAX system does not operate normally.
Related
information
• If KOMTRAX system administrator makes request for checking system on machine side for trouble,
carry out following troubleshooting.
• Even if KOMTRAX system has trouble, it does not particularly appear on machine.
• Carry out all troubleshooting on service menu screen of machine monitor.
Possible causes
and standard
value in normal
state
Cause Standard value in normal state/Remarks on troubleshooting
1 Defective communication 1
a Turn starting switch ON and check “Terminal status” screen.
Check item Normal display
KOMTRAX communication Open
2 Defective GPS
a Turn starting switch ON and check “GPS & Communication
Status” screen.
Check item Normal display
Positioning
N ###,##,## (Latitude)
E ###,##,## (Longitude)
In positioning
If latitude and longitude are not displayed in 5 minutes on open
ground, notify KOMTRAX service hot line.
3
Defective communication
environment
a Turn starting switch ON and check “GPS & Communication
Status” screen.
Check item Normal display
Communication
Satellite in View –
No Satellite in View
If Communication Status does not display “Satellite in View” for 15
minutes when the machine stays outdoor where can view sky,
check if connector of TH300 or antenna on top of the cab are prop-
erly connected.
4 Defective communication 2
a Turn starting switch ON and check “GPS & Communication
Status” screen.
Check item Normal display
Number of message not yet sent 0 – 60 (Normally 0)