12
Scan function troubleshooting
12-6 bizhub 362/282/222
Scan to FTP
Error code Cause Action
ED09C6 The LAN cable is not connect-
ed, or the destination address
is incorrect.
Check that the LAN cable is correctly
connected. Also, check that the settings
for the FTP server address, port number,
and proxy server are correctly specified.
ED09C7 The user name or password is
incorrect.
Check the user name and password.
ED09C8 The specified folder does not
exist.
Check that the save destination folder
exists and check the folder name.
ED09C9 The FTP server capacity is full. Free up disk space on the FTP server.
ED09CA An error occurred when data
was being transferred.
Check that the FTP server is operating
properly, or check that the LAN cable is
not broken.
EF09CF The protocol is incorrect. Ask the administrator to deactivate the
protocol usage restrictions, or look for
other delivery methods.
ED09CC The FTP server is malfunction-
ing if other than the above.
Check the status of the FTP server.
EF09CD Available memory is not suffi-
cient.
Expand the memory of this machine.
EF09D0 Characters that cannot be
used have been entered.
Change the file name.
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