12
Scan function troubleshooting
12-10 bizhub 362/282/222
Other
Symptom Cause Action
An attempt to de-
liver an e-mail mes-
sage has been
made, but trans-
mission fails.
The e-mail address of the
specified user to which the
email message is to be deliv-
ered is not registered.
When sending an e-mail message, the e-
mail address must be specified. Register
the email address of the specified user to
which the e-mail message is to be deliv-
ered.
The e-mail mes-
sage is delivered
from this machine,
but it is not deliv-
ered to the for-
warding
destination.
The forwarding destination
address is incorrect.
Check the one-touch e-mail address
specified for the forwarding destination.
Other causes The user e-mail address of the specified
e-mail delivery may have returned an er-
ror e-mail message. Check the contents
of the email message.
"Network Set-
tings" does not ap-
pear on the
Administrator Man-
agement screen.
Machine malfunction Contact your technical representative.