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Troubleshooting > Troubleshooting
Remote Operation
This function enables the system administrator to explain how to operate the panel and troubleshoot to user, by
accessing operation panel of the machine at remote using browser and VNC software.
Executing Remote Operation from Browser
The supported Browser is as follows. We recommend the latest version of browser to use Remote Operation.
ā¢ Google Chrome (Version 21.0 or later)
ā¢ Internet Explorer (Version 9.0 or later)
ā¢ Microsoft Edge
ā¢ Mozilla Firefox (Version 14.0 or later)
ā¢ Safari (Version 5.0 or later)
This procedure explains how to execute Remote Operation from Command Center RX using Google Chrome.
1
Display the screen.
[System Menu/Counter] key > [ā²] [ā¼] key > [System/Network] > [OK] key > [ā²] [ā¼] key >
[Network Setting] > [OK] key > [ā²] [ā¼] key > [ProtocolSetting] > [OK] key
2
Set [EnhancedVNC ov SSL] to [On].
ProtocolSettings (page 8-11)
3
Configure settings for remote operation.
1 [System Menu/Counter] key > [[ā²] [ā¼] key > [System/Network] > [OK] key > [ā²] [ā¼] key >
[Remote Operation] > [OK] key > [ā²] [ā¼] key > [Remote Ope. Set.] > [OK] key > [ā²] [ā¼]
key > [On]
2 Select [Off], [Use Password], or [Admin. Only].
When you select [Use Password], enter the password in "New Password" and "Confirm Password",
then select [OK].
Remote Operation
(page 8-18)
4
Restart the machine.
Restart (page 8-17)
NOTE
To execute Remote Operation using other browsers, refer to the following:
Command Center RX User Guide
NOTE
You can configure the protocol settings using Command Center RX.
Command Center RX User Guide
NOTE
You can configure settings for remote operation using Command Center RX
Command Center RX User Guide
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