Kyocera FS-1020D User Manual

General Guide for Troubleshooting
3-2
3.1 General Guide for Troubleshooting
There are quite a few printer problems which may be corrected by the user.
If some kind of printer problem should occur, check the following before
concluding the printer is broken.
This section explains how to correct these problems.
If you still cannot correct a printer problem even after checking the above,
please contact your Kyocera Mita dealer.
Symptom Check Items Corrective Action
The printer will not
print from the
computer.
Check the indicator. Off Look through the items below and check
anything that seems appropriate.
Flashing Rapid flashing: An error has occurred. For
details on error warnings and remedies, see
section 3.3 Indicators on page 3-6.
Flickering: The printer is offline. Pressing the
key switches the printer to online status.
Lit See the appropriate item below.
Check if status page can
be printed.
Status page
can be
printed.
There may be a problem with the computer’s
connection to the network. Also, look through
the items below and check anything that
seems relevant.
Print quality is not good. See section 3.2 Print Quality Problems on
page 3-3.
Paper is jammed. See section 3.4 Paper Jam Removal on page
3-15.
Nothing lights on the
operator panel even
when power is turned
on and the fan makes
no noise.
Check that the power cord is properly
plugged into the power outlet.
Turn off the printer’s power, plug in the power
cord securely, and try turning on the printer’s
power again.
Check that the power switch is really in the ON ( | ) position.
The printer prints a
status page, but data
from the computer is
not being printed
normally.
Check the interface cable. Connect both ends of the interface cable
securely. Try replacing the printer cable. For
details on the parallel interface for this
printer, see Appendix B.
Check program files and application
software.
Try printing another file or using another
print command. If the problem occurs only
with a specific file or application, check the
printer settings for that application.
Table 3-1

Kyocera FS-1020D Specifications

General

Time to first page (black, normal)	10 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Internal memory	16 MB
Processor model	Power PC 405
Built-in processor	Yes
Maximum internal memory	272 MB
Powersave acoustic emission	0 dB
Sound power level (standby)	32 dB
Sound pressure level (printing)	53 dB
I/O ports	Standard interface: High speed bi-directional parallel (IEEE 1284), USB 2.0 (Full speed), KUIO LV Option-Interface slot Multiple interface connection (MIC): MIC allows for simultaneous data transfer via up to three interfaces, with each interface having its own virtual printer.
Memory upgrade	Yes GB
Power supply type	220~240V @ 50/60Hz
Networking features	As optional: 10Base-T/100Base-TX, 10Base-FL, FibreLink, TokenRing STP/UTP, Wireless LAN - IEEE 802.11b, 10Base-T/100Base-TX/100Base-FX, FibreOptic, 10Base-2/10Base-T/100Base-TX, Optional
Standard input trays	Universal paper cassette, Multipurpose tray.
Duty cycle letter size (maximum)	15000 pages per month
Maximum print size	210 x 297 mm
Media weight (tray 1)	60 -105 g/m2
Maximum ISO A-series paper size	A4
Maximum input capacity	250 sheets

Weight and Dimensions

Dimensions (WxDxH)	378 x 375 x 235 mm