Kyocera TASKalfa 265ci User Manual

10-8
Troubleshooting > Solving Malfunctions
Solving Malfunctions
The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Symptom Checkpoints Corrective Actions Reference
Page
An application does not start. Is the Auto Panel Reset time short? Set the Auto Panel Reset time to
30 seconds or more.
9-24
The touch panel does not
respond when the main
power switch is turned on.
Is the machine plugged in? Plug the power cord into an AC outlet. 2-11
Pressing the Start key does
not produce copies.
Is there a message on the touch
panel?
Determine the appropriate response to
the message and respond accordingly.
10-13
Is the machine in Sleep mode? Press the Power key to recover the
machine from Sleep mode. The
machine will be ready to copy within
20 seconds.
2-21
Cannot print. Is the machine plugged in? Plug the power cord into an AC outlet. 2-11
Is the machine powered on? Turn on the main power switch. 2-13
Are the printer cable and network
cable connected?
Connect the correct printer cable and
network cable securely.
2-10
Was the machine powered on before
the printer cable was connected?
Power on the machine after
connecting the printer cable.
2-10
Is the print job paused? Resume printing. 8-3
Blank sheets are ejected. Are the originals loaded correctly? When placing originals on the platen,
place them face-down and align them
with the original size indicator plates.
3-10
When placing originals in the
document processor, place them face-
up.
3-12
— Check that the application software is
correctly operated.
—
Paper often jams. Is the paper loaded correctly? Load the paper correctly. 3-2
Is the paper of the supported type? Is it
in good condition?
Remove the paper, turn it over, and
reload it.
3-2
Is the paper curled, folded or wrinkled? Replace the paper with new paper. 3-2
Are there any loose scraps or jammed
paper in the machine?
Remove any jammed paper. 10-22
Printouts are wrinkled or
curled.
Is the paper damp? Replace the paper with new paper. 3-2
Documents are printed
improperly.
Are the application software settings at
the PC set properly?
Check that the printer driver and
application software settings are set
properly.
—
Cannot print with USB
memory.
USB memory not recognized.
Is the USB host blocked? Select [Unblock] in the USB host
settings.
9-23
— Check that the USB memory is
securely plugged into the machine.
—

Kyocera TASKalfa 265ci Specifications

General

Secure printing	Yes
Print technology	Laser
Maximum resolution	9600 x 600 DPI
Time to first page (black, normal)	9 s
Time to first page (color, normal)	10.5 s
Print speed (black, normal quality, A4/US Letter)	26 ppm
Copier resize	25 - 400 %
Maximum copy resolution	600 x 600 DPI
Maximum number of copies	999 copies
N-in-1 copy function (N=)	2, 4
Time to first copy (black, normal)	10 s
Time to first copy (color, normal)	12 s
Scan to	E-mail, Fax, FTP, USB
Grayscale levels	256
Maximum scan area	Legal (216 x 356) mm
Scan speed (black)	35 inch/min
Scan speed (color)	25 inch/min
Image formats supported	JPG, TIF
Document formats supported	PDF
Faxing	-
Fax memory	256 pages
Modem speed	33.6 Kbit/s
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
Fax resolution (black)	400 x 400 DPI
Fax transmission speed	2.5 sec/page
Fax speed dialing (max numbers)	100
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PCL XL, PostScript 3
Paper input type	Paper tray
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	1300 sheets
Multi-Purpose tray input capacity	50 sheets
Custom media width	70 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Envelopes, Plain paper
Paper tray media weight	60 - 163 g/m²
Non-ISO print media sizes	Folio
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Multi-Purpose Tray media weight	60 - 220 g/m²
Control type	Touch
Product color	Black
Display diagonal	4.3 \
Market positioning	Business
Standard interfaces	USB 2.0
Wi-Fi	No
Processor model	464
Processor family	PowerPC
Maximum internal memory	2048 MB
Sound power level (standby)	28.4 dB
Sound pressure level (copying)	48.3 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	76 W
Power consumption (average operating)	475 W
Sustainability certificates	ENERGY STAR
Safety	TÜV/GS, CE

Weight and Dimensions

Depth	550 mm
Width	514 mm
Height	603 mm