Lexmark X364dn Service Manual

xviii Service Manual
7013-XXX
Preface
This manual contains maintenance procedures for service personnel. It is divided into the following chapters:
1. General information contains a general description of the printer and the maintenance approach used to
repair it. Special tools and test equipment, as well as general environmental and safety instructions, are
discussed.
2. Diagnostic information contains an error indicator table, symptom tables, and service checks used to
isolate failing field replaceable units (FRUs).
3. Diagnostic aids contains tests and checks used to locate or repeat symptoms of printer problems.
4. Repair information provides instructions for making printer adjustments and removing and installing
FRUs.
5. Connector locations uses illustrations to identify the connector locations and test points on the printer.
6. Preventive maintenance contains the lubrication specifications and recommendations to prevent
problems.
7. Parts catalog contains illustrations and part numbers for individual FRUs.
Appendix A contains service tips and information.
Appendix B contains representative print samples.
Change history
Revision date Updates
2014/01/10 Added a note for the Scanner sensor tests in the Diagnostic Aids chapter.
2013/07/16 Updated the Media ACM ASM feeder removal—The media feed clutch should only be
loosened.
2013/07/01 Replaced 40X5612 with 40X9000 (Assembly 3: Electronics).
2013/06/03 Registration under Diagnostics menu:
• Removed the Skew menu item.
• Added Right margin menu item and values.
2012/05/06 • Removed logo from namplate cover illustration (page 7-2).
• Added logo to nameplate cover illustration (page 7-4).
2012/9/19 Changed ADF separator pad PN from 40X5472 to 40X8419.
2012/08/07/ Added PN 40X5961for the Operator panel X264/X364 (DBCS) under “Scanner” on
page 7-5.
2012/06/04 Corrected the description for PN 40X5617 to “Operator panel X264/X364” from “Operator
panel X234/X364” under
“Scanner” on page 7-5.
2012/05/02 Replaced all references of 40X5471 to 40X7545 for the ADF separator roll in “Scanner” on
page 7-5 and in “Maintenance kits” on page 6-1
2011/10/28 Added this warning: “Warning: Do not strip the insulation off the red and black wires. The
connectors will not work if the insulation is removed,” in step 8 of
“Media feed clutch
removal” on page 4-51.
2011/9/14 Revised the media feed clutch assembly removal procedure in “Media feed clutch
removal” on page 4-51.
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Lexmark X364dn Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Scanner type	Flatbed scanner
Duplex scanning	Yes
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	32 cpm
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Total input capacity	300 sheets
Maximum input capacity	850 sheets
Multi-Purpose tray input capacity	50 sheets
Font styles	3 of 9 scalable PCL 5e, 2 PCL bitmap fonts, 39 scalable PPDS, 5 PPDS bitmap fonts, 84 scalable PCL, OCR-A, OCR-B scalable PCL 5e, 91 scalable PostScript
Dimensions (WxDxH)	428 x 405 x 471 mm
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Standard input trays	2
Compatible operating systems	Apple Mac OS X (10.2 or later) Apple Mac OS 9.x Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows XP x64 Microsoft Windows Server 2003 x64 Microsoft Windows Vista Microsoft Windows Vista x64 Microsoft Windows Server 2008 Microsoft Windows Server 2008 x64 Linpus Linux Desktop 9.2, 9.3 Red Hat Enterprise Linux WS 3.0, 4.0, 5.0 SUSE Linux Enterprise Server 8.0, 9.0, 10.0 SUSE Linux Enterprise Desktop 10 openSUSE 10.2, 10.3, 11.0 Linspire Linux 6.0 Debian GNU/Linux 4.0 Red Flag Linux Desktop 5.0, 6.0 Ubuntu 7.10 Ubuntu 8.04 LTS Novell Open Enterprise Server Novell NetWare 5.x, 6.x Sun Solaris SPARC 8, 9, 10 Sun Solaris x86 10 HP-UX 11.11, 11.23, 11.31 IBM AIX 5.2, 5.3, 6.1
Package dimensions (W x D x H)	20 x 18.62 x 22.44 \
Internal memory	128 MB
Processor frequency	266 MHz
Sound power level (standby)	27 dB
Sound pressure level (copying)	54 dB
Sound pressure level (scanning)	51 dB
Display diagonal	2 \
Market positioning	Business
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk, TCP/IP IPv6, TCP, UDP
Standard interfaces	Ethernet
Maximum duty cycle	80000 pages per month
Page description languages	PDF 1.6, PPDS
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	Energy Star, U.S. FDA, FCC Class B, UL 60950-1, IEC 60320-1, ECMA 74:8, CAN/CSA-C22.2 60950-1-03, ICES-003 Class B, VCCI Class B, BSMI Class B, CE Class B, CB IEC 60950-1, IEC 60825-1, IEC 61000-3-2, IEC 61000-3-3, EN 55022 Class B, EN 55024, CISPR 22 Class B, IEC 60320, GS (TÜV), EN 60825-1, ACMA A-tick mark Class B, AS/NZS 60950-1, EK Mark, K60950, KCC MIC Mark, CCC Class B, UL AR, CS, TÜV Rh, PSB-SS 337, CNS 13438, CNS 14336

Weight and Dimensions

Weight	20000 g