Lexmark X364dn Service Manual

Diagnostics information 2-49
7013-XXX
ADF paper jam service check
Note: This service check should be used if the paper feeds and jams in the ADF. If the paper is not feeding into
the ADF see
“ADF feed errors service check” on page 2-50.
Step Questions / actions Yes No
1 If the ADF is multi-feeding, check for dirt on
the ADF separator pad and ADF separator
rollers. Are they dirty?
Clean them with a lint free
cloth and isopropyl alcohol.
Replace the separator pad
and ADF pick roll.
2 If the paper is skewing when it is fed into the
ADF, check the paper guide width. Is it set
correctly?
Go to step 3. Set the paper guides so
they contact the edges of
the paper.
3 If paper is skewing when fed or jamming
check to see if the top cover is open or ajar.
Is the ADF top cover open or ajar?
Properly close the top
cover.
If the paper is jamming in
the ADF, go to step 6.
4 Is paper failing to feed into the ADF? Go to step 5. There is no issue.
5 Perform the ADF paper present, scan 1st
and scan 2nd sensor tests. See
“Scanner
Tests” on page 3-17.
Are the sensors working properly?
Go to step 6. Go to step 9.
6 Check the leading edge of the paper to
ensure the paper is not curled or bent in a
way that would keep it from contacting the
paper present sensor actuator. Is the paper
damaged?
Bad media. Go to step 7.
7 Is there dirt in the sensors, or is the paper
present actuator stuck?
Clean the sensors, or
remove debris from the
actuators.
Go to step 8.
8 Are the sensor actuators on the ADF
mechanism cover damaged?
Replace the ADF. Go to step 9.
9 Is the ADF connector properly connected to
J4 on the controller board?
Go to step 10. Properly connect the cable
to the controller board.
10 Inspect the connections on the ADF relay
card in the ADF. Are all the connections
properly connected?
Go to step 11. Secure all the connections.
11 Check the ADF cable for continuity. Is there
continuity?
Go to step 12. Replace the ADF cable.
12 Check for signals or voltages from J4 on the
controller board. Pin 11 and 12 should
measure +24VDC. Pin 5 should measure
+14VDC. Are there signals or voltages
present?
Replace the ADF unit. See
“ADF removal” on
page 4-4.
Replace the controller
board. See
“Controller
board removal” on
page 4-13.
All manuals and user guides at all-guides.com

Lexmark X364dn Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Scanner type	Flatbed scanner
Duplex scanning	Yes
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	32 cpm
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Total input capacity	300 sheets
Maximum input capacity	850 sheets
Multi-Purpose tray input capacity	50 sheets
Font styles	3 of 9 scalable PCL 5e, 2 PCL bitmap fonts, 39 scalable PPDS, 5 PPDS bitmap fonts, 84 scalable PCL, OCR-A, OCR-B scalable PCL 5e, 91 scalable PostScript
Dimensions (WxDxH)	428 x 405 x 471 mm
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Standard input trays	2
Compatible operating systems	Apple Mac OS X (10.2 or later) Apple Mac OS 9.x Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows XP x64 Microsoft Windows Server 2003 x64 Microsoft Windows Vista Microsoft Windows Vista x64 Microsoft Windows Server 2008 Microsoft Windows Server 2008 x64 Linpus Linux Desktop 9.2, 9.3 Red Hat Enterprise Linux WS 3.0, 4.0, 5.0 SUSE Linux Enterprise Server 8.0, 9.0, 10.0 SUSE Linux Enterprise Desktop 10 openSUSE 10.2, 10.3, 11.0 Linspire Linux 6.0 Debian GNU/Linux 4.0 Red Flag Linux Desktop 5.0, 6.0 Ubuntu 7.10 Ubuntu 8.04 LTS Novell Open Enterprise Server Novell NetWare 5.x, 6.x Sun Solaris SPARC 8, 9, 10 Sun Solaris x86 10 HP-UX 11.11, 11.23, 11.31 IBM AIX 5.2, 5.3, 6.1
Package dimensions (W x D x H)	20 x 18.62 x 22.44 \
Internal memory	128 MB
Processor frequency	266 MHz
Sound power level (standby)	27 dB
Sound pressure level (copying)	54 dB
Sound pressure level (scanning)	51 dB
Display diagonal	2 \
Market positioning	Business
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk, TCP/IP IPv6, TCP, UDP
Standard interfaces	Ethernet
Maximum duty cycle	80000 pages per month
Page description languages	PDF 1.6, PPDS
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	Energy Star, U.S. FDA, FCC Class B, UL 60950-1, IEC 60320-1, ECMA 74:8, CAN/CSA-C22.2 60950-1-03, ICES-003 Class B, VCCI Class B, BSMI Class B, CE Class B, CB IEC 60950-1, IEC 60825-1, IEC 61000-3-2, IEC 61000-3-3, EN 55022 Class B, EN 55024, CISPR 22 Class B, IEC 60320, GS (TÜV), EN 60825-1, ACMA A-tick mark Class B, AS/NZS 60950-1, EK Mark, K60950, KCC MIC Mark, CCC Class B, UL AR, CS, TÜV Rh, PSB-SS 337, CNS 13438, CNS 14336

Weight and Dimensions

Weight	20000 g