Lexmark X364dn Service Manual

Diagnostics information 2-21
7013-XXX
954.xx NVRAM chip failure with system part. Replace the controller board. See “Controller
board service check” on page 2-26.
955.xx The code ROM or NAND flash failed the Cyclic
Redundancy Check or the NAND experienced an
uncorrectible multi-bit failure.
956.00 RIP card failure: processor failure
956.01 Processor overtemp
957.xx RIP card failure: ASIC failure
958.xx Printer has performed more than 100 “shift and reflash”
operations as a result of ECC bit corrections
Firmware or controller board errors
959.01 Controller verification failure of boot code Call the next level of support to update the
firmware, or replace the controller board. See
“Controller board service check” on
page 2-26.
959.02 Failure to authenticate Signature Verification Code
959.03 Signature Verification Code failed to authenticate a code
partition.
Update firmware and call the next level of
support, or replace the controller board. See
“Controller board service check” on
page 2-26.
959.04 Jump to unverified address
959.05 Unknown boot failure
959.20 Chipset hardware failure Replace the controller board. See “Controller
board service check” on page 2-26.
959.21 Chipset did not respond to command request.
959.22 Challenge secret failure
959.23 Self test failed during initialization.
959.24 EEPROM retention error
959.25 Insufficient device space during HW prog
959.26 Incremental counter reset exceeds maximum value
959.27 Increment count failed due to max value limit
959.28 Invalid SP memory configuration
Memory and emulation errors
960.xx RAM memory error: RAM soldered on the controller
board is bad
Replace the controller board. See “Controller
board service check” on page 2-26.
961.xx RAM memory error: memory card in slot is bad. Replace the memory card.
964.xx Download Emulation Cyclic Redundancy Check Error:
checksum failure detected in the emulation header or
emulation file.
Disable the Download Emulation. Program the
download emulation into the firmware card again.
If this does not resolve the problem, then replace
the firmware card and download the emulation
again.
Network errors
975.xx Unrecognizable network Call the next level of support.
976.xx Unrecoverable software error in network port
Error Description Action
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Lexmark X364dn Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7 s
Print speed (black, normal quality, A4/US Letter)	33 ppm
Scanner type	Flatbed scanner
Duplex scanning	Yes
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	32 cpm
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Total input capacity	300 sheets
Maximum input capacity	850 sheets
Multi-Purpose tray input capacity	50 sheets
Font styles	3 of 9 scalable PCL 5e, 2 PCL bitmap fonts, 39 scalable PPDS, 5 PPDS bitmap fonts, 84 scalable PCL, OCR-A, OCR-B scalable PCL 5e, 91 scalable PostScript
Dimensions (WxDxH)	428 x 405 x 471 mm
Networking features	10/100BaseTX
All-in-one functions	Copy, Fax, Scan
Standard input trays	2
Compatible operating systems	Apple Mac OS X (10.2 or later) Apple Mac OS 9.x Microsoft Windows 2000 Microsoft Windows XP Microsoft Windows Server 2003 Microsoft Windows XP x64 Microsoft Windows Server 2003 x64 Microsoft Windows Vista Microsoft Windows Vista x64 Microsoft Windows Server 2008 Microsoft Windows Server 2008 x64 Linpus Linux Desktop 9.2, 9.3 Red Hat Enterprise Linux WS 3.0, 4.0, 5.0 SUSE Linux Enterprise Server 8.0, 9.0, 10.0 SUSE Linux Enterprise Desktop 10 openSUSE 10.2, 10.3, 11.0 Linspire Linux 6.0 Debian GNU/Linux 4.0 Red Flag Linux Desktop 5.0, 6.0 Ubuntu 7.10 Ubuntu 8.04 LTS Novell Open Enterprise Server Novell NetWare 5.x, 6.x Sun Solaris SPARC 8, 9, 10 Sun Solaris x86 10 HP-UX 11.11, 11.23, 11.31 IBM AIX 5.2, 5.3, 6.1
Package dimensions (W x D x H)	20 x 18.62 x 22.44 \
Internal memory	128 MB
Processor frequency	266 MHz
Sound power level (standby)	27 dB
Sound pressure level (copying)	54 dB
Sound pressure level (scanning)	51 dB
Display diagonal	2 \
Market positioning	Business
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk, TCP/IP IPv6, TCP, UDP
Standard interfaces	Ethernet
Maximum duty cycle	80000 pages per month
Page description languages	PDF 1.6, PPDS
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	Energy Star, U.S. FDA, FCC Class B, UL 60950-1, IEC 60320-1, ECMA 74:8, CAN/CSA-C22.2 60950-1-03, ICES-003 Class B, VCCI Class B, BSMI Class B, CE Class B, CB IEC 60950-1, IEC 60825-1, IEC 61000-3-2, IEC 61000-3-3, EN 55022 Class B, EN 55024, CISPR 22 Class B, IEC 60320, GS (TÜV), EN 60825-1, ACMA A-tick mark Class B, AS/NZS 60950-1, EK Mark, K60950, KCC MIC Mark, CCC Class B, UL AR, CS, TÜV Rh, PSB-SS 337, CNS 13438, CNS 14336

Weight and Dimensions

Weight	20000 g