CONTENTS
67
General Troubleshooting
Try the recommended actions listed, in order, before contacting an Authorised Service Centre.
Detector does not turn On, or turns Off by itself (with or without a Critically Low Battery Error Message)
1. Check that the Coil is connected.
2. Charge the detector.
3. Check that the detector is charging and the green Charge Status LED is flashing.
4. Check that you are charging from a USB charging source with a 2 A @ 5 V charging capacity.
5. Check that the magnetic connector and Charging Interface on the back of the Control Pod are clean and free of debris.
6. Check that the USB charging cable is properly seated/connected to the detector.
Erratic/excessive noise
1. Move away from local sources of Electromagnetic Interference (EMI).
2. Perform an Auto Noise Cancel.
3. Perform a Ground Balance.
4. Reduce the Sensitivity Level.
No sound – Wired headphones
1. Check that the detector is On, and start-up has completed.
2. Check that the headphones are plugged in and fully inserted into the Headphone Socket.
3. Check that the Headphones Connection icon (
) is displayed in the Status Bar.
4. Check that Volume is set to an audible level.
5. Unplug the headphones and confirm that the detector Speaker is audible.
6. Check that the headphones connector is free of moisture or debris.
7. If available, try using a different set of headphones.
No sound – ML 105 wireless headphones
1. Check that the headphones are turned On.
2. Check that detector Wireless Audio is turned on and paired with headphones (i.e. the Wireless icon is steady on).
3. Check that the headphones are charged.
4. Check that the detector Volume is set to an audible level.
5. Check that the volume control on the headphones is set to an audible level.
6. Pair the detector to a different set of compatible wireless headphones.
7. Try wired headphones.
ML 105 wireless headphones will not pair
1. Try powering off the ML 105 headphones and then re-pair.
2. Ensure the headphones are within 1 metre (3 feet) of the detector Control Pod, with no obstructions between the
headphones and detector (including your own body).
3. Move away from sources of interference such as mobile phones.
4. If there are many other Bluetooth or Wireless devices nearby, pairing may take longer. Move away from the area and try
to pair again.
5. Factory Reset the headphones and attempt to re-pair to the detector.
6. Pair the detector to a different pair of compatible wireless headphones, then attempt to re-pair the original
headphones to the detector.
Distortion/crackling heard in ML 105 headphones when connected via wireless audio.
1. Ensure the headphones are within 1 metre (3 feet) of the detector Control Pod, with no obstructions between the
headphones and detector (including your own body).
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