Replacement Parts Ordering: Basic Ordering Information A-1
Appendix A Replacement Parts Ordering
A.1 Basic Ordering Information
When ordering replacement parts or equipment information, the complete identification number
should be included. This applies to all components, kits, and chassis. If the component part number
is not known, the order should include the number of the chassis or kit of which it is a part, and
sufficient description of the desired component to identify it.
Crystal orders should specify the crystal type number, crystal and carrier frequency, and the model
number in which the part is used.
A.2 Transceiver Board and VOCON Board Ordering Information
When ordering a replacement Transceiver Board or VOCON Board, refer to the applicable Model
Chart in the front of this manual, read the Transceiver Board or VOCON Board note, and include the
proper information with your order.
A.3 Motorola Online
Motorola Online users can access our online catalog at
https://www.motorola.com/businessonline
To register for online access, please call 1-800-814-0601.
A.4 Mail Orders
Send written orders to the following addresses:
Replacement Parts/ Test
Equipment/Manuals/ Crystal
Service Items (United States and
Canada):
Federal Government Orders: International Orders:
Motorola Inc.
Customer Care and Services
Division*
Attention: Order Processing
1307 E. Algonquin Road
Schaumburg, IL 60196
U.S.A.
Motorola Inc.
U.S. Federal Government Markets
Division
Attention: Order Processing
7230 Parkway Drive
Landover, MD 21076
Motorola Inc.
Customer Care and Services
Division*
Attention: Order Processing
1307 E. Algonquin Road
Schaumburg, IL 60196
U.S.A.