NETGEAR R6100 User Manual

Troubleshooting
113
R6100 WiFi Router
Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
• When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
• Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem.
• Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi
On/Off button on the side of the router to turn the router wireless radios back on.
If you disabled the router’s SSID broadcast, then your wireless network is hidden and
does not show up in your wireless client’s scanning list. (By default, SSID broadcast is
enabled.)
• Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
• If you want to view the wireless settings for the router, use an Ethernet cable to connect a
computer to a LAN port on the router. Then log in to the router, and select Wireless see
(
Basic Wireless Settings on page 24).
Note: Be sure to click the Apply button if you change the settings.
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
• Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (1.8 meters) away, and see whether the signal strength
improves.
• Are objects between the router and your computer blocking the wireless signal?
Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can easily
troubleshoot a network is easy using the ping utility in your computer or workstation.

NETGEAR R6100 Specifications

General

Ethernet LAN	Yes
Cabling technology	10/100Base-T(X)
Networking standards	IEEE 802.11a, IEEE 802.11ac, IEEE 802.11b, IEEE 802.11g, IEEE 802.11n
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN interface type	Fast Ethernet
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN data transfer rate (max)	867 Mbit/s
USB version	2.0
Rack mounting	-
xDSL connection	No
Bandwidth (first)	2.4 GHz
Bandwidth (second)	5 GHz
USB ports quantity	1
WLAN data transfer rates supported	300, 867 Mbit/s
Ethernet LAN (RJ-45) ports	5
Security algorithms	WEP, WPA, WPA2-PSK
Flash memory	128 MB
Cables included	LAN (RJ-45)

Weight and Dimensions

Depth	60 mm
Width	180 mm
Height	170 mm
Weight	322 g