Troubleshooting
- 379 -
Corners of the paper
are folded (the edge is
The paper is curled.
The paper is waved.
Use the paper stored at appropriate
temperature and humidity.
Storing
The envelope is
wrinkled.
The paper is moist. Use the paper stored at appropriate
temperature and humidity.
Storing
This machine is being
used in high
temperature and
Press the scroll buttons on the operator panel
to select a mode (Mode1, Mode2 or Off) from
[Menus] - [Print Adjust] - [High Humid Mode].
Menu
If the problem persists Load the envelope with the flap facing the main
unit. Next, from Print Setup, set the orientation
to 180° reversion.
Screens and
functions of the
printer
Misalignment occurs
when paper is output
from the expansion
tray.
Misalignment occurs
with each tray.
Press the scroll buttons on the operator panel
to select the tray to adjust in [Menus] - [Print
Adjust] - [Print Position Adjust], and correct the
value of [X Adjust] (Landscape) or [Y Adjust]
Correcting the
print position of
The edge of the paper
is wet.
Wet paper is used. Press the scroll buttons on the operator panel
to select [Menus] - [Print Adjust] - [Moisture
Control], and change the setting.
-
The paper is
automatically fed from
another paper tray
when the paper tray
runs out of paper
during printing.
Tray Switch is set to
Auto.
Change the Auto Tray Switch setting in the
printer driver.
For the Windows PCL printer driver, uncheck
[Setup] - [Paper Feed Options] - [Paper feed
options] - [Auto Tray Change].
For the Windows PS printer driver, uncheck
[Layout] - [Advanced] - [Printer Features] -
[Tray Switch] - [Off].
For macOS, go to [Paper Feed] - [All Pages
From] to select the tray to be used.
Screens and
functions of the
printer
When a power failure occurs
If a power failure occurs while the power is on, the power will not turn on automatically even after the power
failure is recovered.
If you want the power to turn on automatically after the power failure is recovered, select [Always On] or [Last
State] in [Boot Menu] - [After AC power supply fails].
 The machine may not work properly if an uninterruptible. power supply (UPS) or inverter is used. Do not use any
uninterruptible. power supply or inverter.
With the factory default settings, when a power failure occurs, this machine acts as follows.
Reception is interrupted halfway.
Report printing is interrupted halfway.
Printing cannot be started.