Functions used during calls
49
Step by step
Transfer
1
The Transfer feature allows an extension to transfer a
call (incoming or outgoing) to another extension or to an
external number.
Required: A call must be in progress.
Select and confirm.
j Enter the extension or external number.
Optional ([) Let the caller know that there is a second call.
Confirm.
or
\ Replace the handset.
or
n Press this key. The LED goes off.
From external-to-external over an analog trunk
2
When there is an external call in progress, an extension
can make a consultation to another external number
and transfer the call, as described above.
Once the call is transferred and answered at the desti-
nation, a disconnect timer is activated (default is 5 min-
utes). A 20-second warning tone is sent to both parties
before the call is disconnected. In order to continue the
call without disconnecting, the destination number
must enter a code (MF, default "00") to restart the time-
out., The call disconnect timeout and the code to reset
it are configurable. Please ask your system’s support
technician for further information.
[1] If a transfer’s destination extension does not answer, the call is re-
turned to the calling extension.
An external-to-external transfer can only be made when at least
one of the calls is an outgoing call.
A call cannot be transferred to an entrance telephone, neither can
an entrance telephone transfer a call.
A call can only be transferred to a busy extension if "Transfer when
Extension is Busy" feature is activated (see programming manual -
Programming an extension - Transfer when Extension is Busy). In
addition, this can only be carried out within the limitations specific
for "Urgent Call/Callback when Busy".
TRANSFER?
TRANSFER?
[2] A call is terminated under three conditions:
• Disconnect timeout after and external-to-external transfer
(Code 183);
• When a busy signal is detected;
• Type of answering signal (Code 158) detected.
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