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Functions used when receiving calls

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Groups

A group consists of extensions linked by type or prox-

imity. Its goal is to prevent calls from going unanswered

when an extension is busy or absent.

Call groups (CG)

When a call to a Call group (CG) is received, it rings at

all the extensions for that group. The first user (tele-

phone) to answer the call initiates conversation with the

caller. The other telephones stop ringing when the call

is answered.

Calling a Call group (CG)

j Enter the Call group number.

• 770 to 779

= Call group (CG);

w [ Wait for the call to be answered. Start conversation.

Hunt groups (HG)

The Hunt group (HG) feature allows you to configure ex-

tension groups which are then assigned for answering

calls directed to a specific number (up to 10 Hunt

groups, from 780 to 789).

When a group receives an incoming call, the call rings

at one extension at a time. If an internal or external call

is not answered after a specified timeout, it rings at the

next extension, and so on, until it is answered by an

available extension. The selection of an extension

where unanswered calls should ring is made in two dif-

ferent ways: linear or round-robin.

• A linear search always starts from the first extension

in the group.

• A round-robin search starts after the last extension

selected.

[1] See Programming an extension - groups, in the Programming man-

ual.

[2] See Programming an extension - Hunt groups (HG) - Search mode

for Hunt groups, in the programming manual).

Siemens OpenStage 15 T User Manual

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