6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
102 Locating the Equipment in the Network
Locating the Equipment in the Network
Cannot locate the equipment in the network
Problem Description
I cannot locate the equipment in the network.
Corrective Action
Improper settings may cause problems in locating the equipment in the network. Try the checklist below to
detect the cause of the problem. If the problem remains unsolved, contact your service representative.
No. Check... Yes No Corrective Action
1 Is the startup page printed out? If not,
wait until the communication comes
online. Examine the protocol settings
listed on the startup page. Are they
correct?
Next
Step
Set up the proper protocols.
2 Print out a configuration page. Make
sure that there are not any
discrepancies or inconsistencies
between the current network settings
and your network environment. Change
the network settings, if necessary. Use
the Find Computer utility from your
Windows computer to locate the
equipment by its device name. Can you
find the equipment?
Next
Step
Set up the proper protocol if required.
Once you have located the equipment,
configure the port that it is mapped
correctly to the device.
3 Can you locate other computers
connected to the same network?
Next
Step
Check the network settings on the client
computer to make sure that they are
compatible with the network settings on
the equipment.
4 Check the link LED activity on the hub
and/or NIC of the equipment and the
client machine. Do the hardware
components appear to be functioning
properly?
Next
Step
Contact your service representative.
5 Confirm whether the Ethernet cable is
normal. Does the current Ethernet
speed appear on the ETHERNET
setting screen ([USER FUNCTIONS] -
[ADMIN] - [NETWORK] - [ETHERNET])
?
Furthermore, confirm whether the hub
you are using supports FULL mode.
Does the hub support its mode ?
Next
Step
If “Link not detected” is displayed on the
ETHERNET setting screen, a contact
failure or disconnection may be
occurred in the cable.
In this case, check the cable, and
replace it with a new one, if required.
Furthermore, if the hub does not
support FULL mode, connect the
equipment to the switching hub. When
the port setting of the switch is fixed at
half-duplex communication, change it to
any of 10/100/1000 Mbps, full-duplex
fixed communication mode or auto-
negotiation.
Contact your local network support
specialist for further assistance.
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