7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Codes 123
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
 Error codes on transmission and reception
4241 No Printer Kit/Printer Kit expired Install the Printer Kit or Printer/Scanner Kit correctly before
printing.
Please register if the trial period of the Printer Kit or
Printer/Scanner Kit has expired.
4242 No Scanner Kit/Scanner Kit
expired
Although the Printer Kit is installed, the Scanner Kit is not
installed; therefore, the Internet Fax function and Save as
file function using the N/W-Fax driver are not available.
Install the Scanner Kit correctly and try again.
Please register if the trial period of the Scanner Kit has
expired.
4311
No authority to execute a job The user has not been authorized to perform this
operation. Ask your administrator.
4312
Not authorized to store a file The user has not been authorized to perform this
operation. Ask your administrator.
4313
Not authorized to store in e-Filing The user has not been authorized to perform this
operation. Ask your administrator.
4314
Not authorized to send a Fax/iFax The user has not been authorized to perform this
operation. Ask your administrator.
4321
Not authorized to perform printing
in the specified setting
The user has not been authorized to perform this
operation. Ask your administrator.
4411
Image data generation failure Check if the file to be printed is broken. Perform printing
again or use another printer driver.
4412
Double-sign encoding error A double-sign encoding error occurred because the PDF
file is encrypted in unsupported script. Printing the file in
this function is impossible.
4611
Font download failure Since the available number of fonts is exceeded, the font
cannot be registered. Delete at least one font.
4612
Font download failure Since there is no space in HDD, the font cannot be
registered. Delete at least one font.
4613
Font download failure Since an error has occurred, the font cannot be registered.
Perform downloading again or regenerate the font data
first.
4621 Downloaded font deletion failure Check if the font to be deleted is registered.
Error
Code
Problem Description Corrective Action
Error
Code
Problem Description Corrective Action
0012 Original misfeed Remove the misfed original.
0013 Door open Firmly close the open door.
0020 Power interruption Check the power interruption report.
0030
Interruption by paper misfeeds
during direct transmission
Remove the misfed paper and reattempt the transmission.
0033
Polling Error Check polling options setup (Security Code, etc.), and
check whether the polling document exists.
0042
Memory full Make sure that there is sufficient memory before making
the call again.
0050 Line busy Reattempt the communications.
0051 Fax line cable disconnected Check if the fax line cable is connected. To clear the
message, press the [FUNCTION CLEAR] button twice.
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