8.WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
When You Think Something Is Wrong With the Equipment 137
8 WHEN SOMETHING IS WRONG WITH THE EQUIPMENT
Originals and paper
A message is displayed on
the touch panel.
Some trouble occurred in the
equipment (or the message is
displayed just for an ordinary
operation).
See the meaning of the message referring to
the listing below.
P.11 “Messages Displayed on the Touch
Panel”
Problem Description Cause Corrective Action
Problem Description Cause Corrective Action
The original is misfed. The original is unavailable on
the equipment.
Check whether the original is available on the
equipment.
For details, refer to Chapter 2 of the Copying
Guide.
Paper is misfed. The paper is unavailable on
the equipment.
Check whether the paper is available on the
equipment.
For details, refer to Chapter 1 of the Copying
Guide.
The paper size setting
registered for the equipment
is inconsistent with paper in a
drawer or on the bypass tray.
Match the size of the paper placed in the
drawer or on the bypass tray and the size
registered on the equipment.
For Details, refer to Chapter 1 and 2 of the
Copying Guide.
The stack of paper exceeds
the loading line indicated on
the side guide.
Remove some paper to set it within the height
limit line indicated on the side guide.
There is too much space
between the paper and the
side and end guides of the
drawer.
Adjust the space between the paper and the
side guide or the end guide not to take much
space. If the thick paper is misfed, take a little
space between the paper and the side guide.
For details, refer to Chapter 1 of the Copying
Guide.
Hidden misfed paper has not
been removed.
Check the sign again on the touch panel to
see where the misfeed occurred.
P.16 “Clearing a Paper Misfeed”
Two or more sheets of
paper are fed together.
Sheets of paper are stuck
together.
Loosen the stack of paper well and set them
again.
Sheets do not align when
exiting.
Sheets are placed in the
drawer with the wrong side
up.
Check the printing side of the sheets and
place them correctly. Information about the
printing side may be given on the wrapping
paper of the sheets.
If you cannot find which side is the printing
side, try printing on both sides to see if the
sheets align when exiting.