2 TROUBLESHOOTING FOR COPYING
82 Copying Problems
Copying Problems
See the table below when you have a problem in operating copy function or have an unexpected copy output.
Problem Description Cause Corrective Action
Functions cannot be set. Another function that is
unavailable for the
combination has already been
set.
Some functions cannot be combined.
For details, refer to Chapter 8 of the Copying
Guide.
Copying stops while
scanning the originals.
(The message “The
number of originals
exceeds the limits Will
you print out stored
originals?” appears.)
The number of scanned
pages has reached the
maximum.
To copy the scanned images, press [YES]. To
cancel, press [NO].
Copying stops while
scanning the originals.
(The message “Not
enough Work Space to
store originals Will you
print out stored originals?”
appears.)
No available internal memory
remains.
To copy the scanned images, press [YES]. To
cancel, press [NO].
Copied image is too light. No toner is left. The message “Install new toner cartridge”
appears when no toner is left. Replace the
toner cartridge.
P.61 “Replacing a Toner Cartridge”
Copy density is set too light. Darken the density manually or try the
automatic density mode.
Copied image is too dark. Copy density is set too dark. Lighten the density manually or try the
automatic density mode.
Copied image has stains. The Original Cover (optional)
or the Reversing Automatic
Document Feeder (optional) is
not fully lowered.
Lower them fully to block the outside light.
The original glass, platen
sheet, scanning area and
guide are stained.
Clean them.
P.139 “Regular Maintenance”
The copy density is set too
dark.
Lighten the density manually or try the
automatic density mode.
A transparent original such as
a transparency or tracing
paper is being used.
To copy a transparent original clearly, put a
sheet of blank, white paper behind the original.
Make sure that the paper is large enough to
cover the original.
Copy image is skewed. The original is sent from the
Reversing Automatic
Document Feeder (optional)
at a skew.
Replace the original while aligning the side
guides of the Reversing Automatic Document
Feeder to its width so that it will be placed
straight.
The gap between the paper
and the side guides in the
drawer or the bypass tray is
too large.
Adjust the gap between the paper and the side
guides so that it becomes appropriate.
For details, refer to Chapter 1 and 2 of the
Copying Guide.
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