Problem solving
General problems
HCS tampers no longer in contact with paper
Cause: Problem occurs when printing with Clear dry ink/toner and using media that
is 120 gsm, coated, and large stock sizes (such as 12 x 18 in./304.8 x 457.2 mm).
Remedy: Adjust the paper curl before printing the job. Refer to the System
Administration Guide for specific information on paper curl settings and adjustment.
Jam clearance
Tip
Always ensure that all paper jams, including any small ripped pieces of paper, are cleared
before proceeding with your print jobs.
Note
Remedies differ according to the paper jam location. Follow the instructions displayed
to remove the jammed paper.
HCS entrance jams (E1, E2, and E3)
Perform the following steps to clear the jam and resume printing:
1. Open the HCS Front Cover.
20-5Xerox
®
D95/D110/D125/D136 Copier/Printer
User Guide
High Capacity Stacker (HCS)
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