SolutionsProbable Causes
Check the doors on the printer. Close any door that is
open.
One of the printer doors is open.
Jams During Automatic 2-Sided Printing
SolutionsProbable Causes
Use paper of the correct size, thickness, or type. For more
information, refer to Supported Paper Types and
Weights for Automatic 2-Sided Printing.
Using paper of the wrong size, thickness, or type.
Ensure that paper is loaded into the correct tray. For
more information, refer to Supported Paper.
Paper is loaded in the wrong tray.
Load the tray with only one type and size of paper.Tray is loaded with mixed paper.
Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems,
use the information in this section to troubleshoot the problem. For more information, go to
www.xerox.com/office/VLB600_VLB610support.
Caution
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage
caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is
available in the United States and Canada. Coverage could vary outside these areas. Contact your local
Xerox representative for details.
Note
To ensure consistent print quality, the toner, print, and drum cartridge for many devices are designed
to cease functioning at a predetermined point.
Controlling Print Quality
Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper designed for your printer, and correctly set the Print-Quality Mode. Follow the guidelines
in this section to maintain optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. The range for optimal print quality
is 15–28ºC (59–82ºF) and 20–70% relative humidity. However, print quality can be affected when
operating near the limits for both temperature and humidity.
8-17Xerox
®
VersaaLink
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B600/B610 Printer
User Guide
Troubleshooting