Overview
Xerox
® WorkCentre® 3025
User Guide
182
Overview
This section provides information on what to do if a problem occurs with your machine. If a problem
occurs, messages appear on the control panel display to indicate the error. Perform the following
problem solving procedure:
1. Check the display message to see what kind of error has occurred.
If several messages appear, press the up/down arrows to select the message you want to solve.
2. Use the following information to resolve the problem:
•Error Messages
• Paper Tray Jams
• Automatic Document Feeder (WorkCentre 3025NI only)
• Paper Feeding Problems
• Operating System Problems
•Printing Problems
• Copying Problems
•Scanning Problems
• Fax Problems (WorkCentre 3025NI only)
3. Press OK on the control panel. If an error message still appears, repeat the procedure.
4. If the problem cannot be resolved, power off and on, and try the job again.
If the problem persists, call for service. When you call for service, provide the service representative
with the machine serial number, IP address, and the contents of the display message.
Note: Your machine might not have a feature or part mentioned, such as the Automatic
Document Feeder or Fax. Follow the directions pertinent to your machine model. See Getting
Started for information on models and features.
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