Common Problems
Xerox
® WorkCentre® 3025
User Guide
193
Common Windows Problems
Note: Refer to the Microsoft Windows User Guide supplied with your computer for further
information on Windows error messages.
Before printing, the machine
emits vapor near the output
tray.
Using damp paper can cause
vapor during printing.
• Load a new batch of paper.
• To avoid the paper absorbing too
much moisture, do not open
packages of paper until required.
The machine does not print
special- sized paper, such as
billing paper.
Paper size and paper size
setting do not match.
• Set the correct paper size in the
Custom Paper Size Settings in the
Paper tab in the Printing
Preferences.
Condition Suggested Solutions
“File in Use” message appears during installation. • Exit all software applications. Remove all software
from the printer’s startup group, then restart
Windows. Re-install the printer driver.
“General Protection Fault”, “Exception OE”, “Spool
32”, or “Illegal Operation” messages appear.
• Close all other applications, reboot Windows and
try printing again.
“Fail To Print”, “A printer timeout error occurred”
messages appear.
• These messages may appear during printing. Just
keep waiting until the machine finishes printing.
If the message appears in standby mode or after
printing has been completed, check the
connection and/or whether an error has occurred.
Condition Possible Cause Suggested Solutions
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