Xerox WorkCentre 6015 User Manual

Troubleshooting
WorkCentre 6015 Color Multifunction Printer 171
User Guide
Paper Jams
This section includes:
 Minimizing Paper Jams ................................................................................................................................................ 171
 Locating Paper Jams ..................................................................................................................................................... 172
 Clearing Paper Jams...................................................................................................................................................... 173
 Troubleshooting Paper Jams ..................................................................................................................................... 179
 Print-Quality Problems ................................................................................................................................................. 181
Minimizing Paper Jams
The printer is designed to function with minimal paper jams using Xerox
®
supported paper. Other paper
types can cause jams. If supported paper is jamming frequently in one area, clean that area of the
paper path.
The following can cause paper jams:
 Selecting the incorrect paper type in the print driver.
 Using damaged paper.
 Using unsupported paper.
 Loading paper incorrectly.
 Overfilling the tray.
 Adjusting the paper guides improperly.
Most jams can be prevented by following a simple set of rules:
 Use only supported paper. For details, see Supported Paper on page 72.
 Follow proper paper handling and loading techniques.
 Always use clean, undamaged paper.
 Avoid paper that is curled, torn, moist, creased, or folded.
 To separate the sheets before loading into the tray, fan the paper.
 Observe the paper tray fill line; never overfill the tray.
 Adjust the paper guides in all trays after inserting the paper. A guide that is not properly adjusted
can cause poor print quality, misfeeds, skewed prints, and printer damage.
 After loading the trays, select the correct paper type and size on the control panel.
 When printing, select the correct type and size in the print driver.
 Store paper in a dry location.
 Use only Xerox
®
paper and transparencies designed for the printer.

Xerox WorkCentre 6015 Specifications

General

Brand	Xerox
Model	WorkCentre 6015
Category	All in One Printer
Language	English